Whilst our product is a fresh item, we will only offer refunds on a case by case basis. Please contact email@example.com if you wish to discuss more
We will always do our best to include all items in the box contents and product lists, however sometimes those items may not be available due to seasonal changes and as such we will include substitutions. Refunds can not be offered in the place of seasonal swaps or dislike list edits.
New, edited or cancelled orders are accepted until midday two days before your delivery day, after then we cannot accept any changes to your order, this includes delivery instructions or change of address.
Terms and Conditions
Welcome to cherriesandcarrottops.com!
These terms and conditions outline the rules and regulations for the use of Cherries and Carrot Tops's Website, located at https://cherriesandcarrottops.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use cherriesandcarrottops.com if you do not agree to take all of the terms and conditions stated on this page. Our Terms and Conditions were created with the help of the Terms And Conditions Generator and the Free Terms & Conditions Generator.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Subscriptions are taken via Recharge and Stripe, when you sign up for a subscription of any item you are agreeing to Recharge Subscriptions Terms and Conditions. It is up to the customer to pause, edit or cancel a subscription should they not want a delivery, failure to do so means they may still be charged and items may still be delivered.
Any additional subscriber benefits will be delivered within the benefits cycle at the beginning of the month once the subscriber has subscribed for a minimum of 5 orders.
Subscriptions must be processed and full payment made by latest 12pm two days before expected delivery. Failure to pay in full or provide delivery details may mean the order will not go out.
Bottle refunds for milk bottle returns will be processed monthly and paid directly back to the account details we have on our system.
Whilst we encourage customers to use the dislikes list, we request that they limit it to three items, anything more will not be registered with our system. The dislikes list is on a ‘nice to have’ basis and we are under no obligation to abide by every dislike if it is not possible. Requested substitutions are not invited. Dislikes must be updated before purchase has been made or will not be registered.
Deliveries will be delivered between 7.30 and 1pm on the day chosen at checkout unless otherwise specified however may sometimes take longer if unforseen circumstances arrive, if this is the case the driver will contact the customer. Subscriptions will be delivered on this same day every order unless otherwise discussed between the customer and store owner.
The customer will receive either a tracking link or delivery time slot before delivery is attempted. If no one is in, the order will be left on the doorstep unless otherwise requested. Change of address, safe place or other must be made via email at least 12 hours before delivery. No refunds will be issued if loss, theft, damage or perishment occurs once the items have been delivered to their agreed location (the delivery address) We suggest customers to be home if ordering perishable items
Unless otherwise stated, Cherries and Carrot Tops and/or its licensors own the intellectual property rights for all material on cherriesandcarrottops.com. All intellectual property rights are reserved. You may access this from cherriesandcarrottops.com for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Republish material from cherriesandcarrottops.com
Sell, rent or sub-license material from cherriesandcarrottops.com
Reproduce, duplicate or copy material from cherriesandcarrottops.com
Redistribute content from cherriesandcarrottops.com
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Cherries and Carrot Tops does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Cherries and Carrot Tops,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Cherries and Carrot Tops shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Cherries and Carrot Tops reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Cherries and Carrot Tops a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organisations may link to our Website without prior written approval:
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organisations:
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
accounting, law and consulting firms; and
We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Cherries and Carrot Tops; and (d) the link is in the context of general resource information.
These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organisation listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Cherries and Carrot Tops. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organisations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Cherries and Carrot Tops's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.